CarePlus™ nurse call explained in 120 seconds

Nurses and clinicians are facing new challenges within the healthcare environment. The rising demand for healthcare services, coupled with a growing global population and increasing shortage of nursing staff, contributes to the exponentially increased workload of medical professionals. To combat these new challenges and issues, workflow and efficiency must be improved in healthcare practices.

CarePlus™ addresses these issues by improving communication between patients and caregivers through integration with Smartphones and Smart Devices. This development alerts staff to all Nurse Call alarms through HIPAA approved messaging, which is secure, fully traceable, and encrypted through cellular and Wi-Fi networks.

CarePlus™ Smartphone integration allows caregivers to better prioritise workflow, with new options allowing different responses to patient call. Clinicians can accept, reject, auto-escalate or call a patient’s bedside phone from their device. The application is available on Apple®, Android®, Blackberry® and Cisco® devices

The improved functionality of these options improves staff productivity as the right message is sent to the correct caregiver. The call-back feature increases communication between patients and caregivers, allowing clinicians to prioritise calls and generate greater patient satisfaction with improved response time.

Alarm fatigue is another growing problem in healthcare facilities. In 2014, 2013 and 2012, the ECRI Institute found alarm fatigue to be the top healthcare hazard. CarePlus™ Smartphone integration ensures only relevant staff are notified of certain alarms to reduce the need of broadcasting all messages and alerts. The CarePlus™ systems also allows for volume adjustment on all alarms and messages made from the nursing station. These factors and features contributes meaningfully to the improvement of patient care and staff satisfaction with the result of a more peaceful recovery environment.